How Do I Return My Purchase For A Refund?

We know that sometimes things don't suit you or the fit isn't right and that's why we have a 365 returns period, in which you can return your purchase for any reason (assuming it has not been used / shows no signs of use).

If you want to return your purchase within the returns period, please just follow the instructions below :-)

UK Customers (all orders made on melonoptics.com and sent to a UK address)

We're all about spreading the stoke and that means FREE UK RETURNS! If you need to send something back to us just head to this pageand complete our returns form.

If you have any questions at all or are unsure about anything, please send us a message at hello@melonoptics.com

Customers from Germany and Austria

Please follow our free returns form link here. If your order was placed before July 1st, please head over to our returns form **here** and we'll get everything sorted out for you!

Rest of EU (inc Switzerland):

Please follow our returns form link here. Note that the customer will be responsible for return shipping.

International Customers (Inc Iceland, Norway)

Head over to our returns form **here** and we'll get everything sorted out for you! Note that the customer will be responsible for return shipping.

If you have any questions, please contact our customer service at hello@melonoptics.com and we will advise on the fastest way to get everything sorted 🤘

3rd party retailers

If you purchased your Melon product through one of our licensed retailers and require a refund, please contact the original point of purchase. I

Nov 26, 2021

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